Simple question, complex answer…

Our tumble dryer packed in recently and we had to buy a new one.  A nice shiney new model arrived the other day and reading the instructions there is no mention of a feature that all the websites and reviews have been saying it has.  So I send a question off to the well known company (name witheld to protect the eccentric) and get this reply.  See if you can guess what the question was and if you know what the answer is, please let me know!

Thank you for your recent email,

The user controls consist of a programme selection knob, option buttons;
start reset button and a stand-by button.
The control system consists of a user interface and control module, a
thermistor mounted at the top of the front air duct and one mounted on
the heater assembly and a conductivity sensor.

The conductivity sensor is mounted in the front air duct. A single wire
connects the sensor to the control module. The thermistors and
conductivity sensor send values back to the control module. The control
module then determines the programme duration and required dryness of
the load in a set of values for a particular programme held within the
control module software.

The control module is located behind the right hand side panel and there
is a service port behind the plinth cover that allows attachment of a
computer to programme the EEPROM or test the control module. The control
module can be programmed with the relevant eeprom file if the control
module is replaced, the eeprom file becomes corrupted or if an updated
file becomes available.

Any ideas what the question was?  I asked “Has  the tumble dryer  got a drying sensor to reduce drying times?”.   I think they are saying it does…possibly…

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